WFX products are delivered by DHL, our courier partner in the UK. Delivery takes from 3 to 5 business days. Delivery and returns are free for purchases over 25£.
For any orders placed between the 22nd and the 28th of June there will be a 3-day delay on delivery times.
2. Return Policy
Unhappy with your purchase?
You can return your items within 30 days of delivery. The ordered item must be unused and undamaged, and in order to process your return, we will need proof of purchase for your order. Returns for orders over £25 are free of charge. To return an item, contact our customer serivce team who will send you all the details you need to complete a return. Only full-priced items may be refunded. We cannot give refunds for sale items.
Partial refunds may not be granted in situations where:
An item is not in its original condition, or is damaged or missing parts for reasons beyond our control.
An item that is returned more than 30 days after delivery.